Contacts are the people who receive your emails. Organize them into lists for different purposes.

Creating a Contact List

  1. Go to Contacts in the sidebar
  2. Click Create List
  3. Enter a name and description
  4. Click Create

Adding Contacts

Manual Entry:

  1. Open a contact list
  2. Click Add Contact
  3. Enter email and optional fields
  4. Click Save

CSV Import:

  1. Click Import in your contact list
  2. Upload a CSV file
  3. Map columns to fields
  4. Click Import
email,firstName,lastName
john@example.com,John,Doe
jane@example.com,Jane,Smith

Via API: See Contact API

Contact Status

StatusDescriptionReceives Email?
ActiveSubscribedYes
UnsubscribedOpted outNo
BouncedInvalid addressNo
ComplainedMarked as spamNo

Tagging Contacts

Tags help organize contacts without creating separate lists.

  1. Select contacts
  2. Click Add Tag
  3. Enter tag name (e.g., "vip", "trial-user")

Use tags to filter lists and create segments.


Next: Email Sequences — Automate multi-step email workflows